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Who should i contact to submit a comment question or complaint?

  • You can call us on 01-700-5700 between the hours of 9am – 5pm on Monday to Friday, and 10am to 4pm on Saturdays and Public Holidays. 
  • We are available on Facebook, Twitter and Instagram on our handle @palmpayapp. 
  • You can send us an email via support@palmpay.co
  • You can chat with us live via our app;
  • Launch the PalmPay App
  • Tap the burger menu in the top left corner of your home screen and click on ‘Customer Service’
  • Tap ‘Live Chat’
  • You will be connected to a PalmPay customer service representative shortly
Launch your PalmPay App

Launch the PalmPay app

tap the burger

Tap the burger menu in the top left corner of your home screen and click on “Customer Service”

click customer

Tap ‘Live Chat’

start live cht

You will be connected to a PalmPay customer service representative shortly

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